Sales Policy


Effective Date: March 11, 2025

Thank you for choosing CALYMAVEL! We are committed to offering high-quality sports footwear and a smooth shopping experience. Our Sales Policy outlines the terms and conditions governing your purchases with us. By making a purchase from CALYMAVEL, you agree to comply with the following terms.

1. Product Availability

We strive to ensure that all products listed on our website are available for purchase. However, in the event that an item is out of stock, we will notify you as soon as possible. If you have placed an order for a product that is unavailable, we may offer you a substitute, a store credit, or a full refund.

2. Pricing and Payment

  • Pricing: All prices displayed on CALYMAVEL are in USD and may be subject to change without notice. Prices may fluctuate based on promotions, discounts, and availability.
  • Payment Methods: We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment options. Payments must be completed before your order is processed.
  • Taxes: Sales tax will be applied based on the applicable tax rate in your location. This tax will be calculated at checkout and added to your total order cost.

3. Discounts and Promotions

  • Discount Codes: From time to time, CALYMAVEL may offer discount codes that can be applied during checkout. These codes are subject to specific terms and conditions, such as minimum purchase requirements or expiration dates.
  • Promotions: Any promotions or sales events offered on our website will be clearly stated, including the duration of the promotion, product eligibility, and any exclusions. Promotions may not be combined with other offers unless explicitly stated.
  • Refunds on Discounted Items: In case of a return or refund on discounted items, the refund will be processed based on the price you paid for the item after applying the discount.

4. Order Confirmation

Once your order has been placed successfully, you will receive an order confirmation email. This confirmation will include the details of your purchase, including your order number, item(s) purchased, and the total amount. Please review your order carefully to ensure everything is correct. If there are any errors, please contact us immediately at info@calymavel.com.

5. Shipping and Delivery

  • Shipping: Orders will be processed and shipped according to the shipping method selected during checkout. Shipping times may vary depending on the destination, the product, and the shipping carrier.
  • Shipping Costs: Shipping costs will be calculated during checkout based on your delivery location and the shipping method chosen.
  • Order Tracking: Once your order is shipped, we will send you an email with tracking information so you can monitor your order’s progress.

6. Cancellations

If you need to cancel your order, please contact us as soon as possible at info@calymavel.com. We will do our best to accommodate your cancellation request before your order is processed and shipped. If your order has already been shipped, you will need to follow our Returns Policy to initiate a return.

7. Order Modifications

Once an order has been placed, we are unable to modify the order (e.g., change the items, shipping address, or payment method) unless the order has not yet been processed. If you need to make a change to your order, please contact us immediately at info@calymavel.com, and we will try to accommodate your request.

8. Refunds and Exchanges

Refunds and exchanges are subject to our Refund and Returns Policy. We accept returns within 30 days of purchase for eligible items in new and unworn condition. Please refer to our Refund and Returns Policy for more details on how to initiate a return or exchange.

9. Damaged or Defective Items

If your order arrives with damaged or defective items, please contact us immediately at info@calymavel.com. We will resolve the issue promptly by offering a replacement or refund, depending on your preference.

10. Limitation of Liability

While we strive to provide accurate information on our website, we do not guarantee the availability, accuracy, or completeness of product descriptions, pricing, or other information. We are not responsible for any damages or losses resulting from the use of our products, or for any issues that arise due to shipping delays or errors made by third-party carriers.

11. Customer Support

If you have any questions or concerns about your order, our sales process, or anything else related to CALYMAVEL, our customer service team is here to help. You can contact us via:

By making a purchase at CALYMAVEL, you agree to the terms outlined in this Sales Policy. We strive to offer excellent customer service and high-quality sports footwear to help you achieve your goals!