Sales Policy

Effective Date: January 6, 2025

At CALYMAVEL, we aim to offer high-quality sports equipment and apparel at competitive prices. Our sales policy outlines the terms and conditions that apply to the purchase of products from our website. By placing an order with us, you agree to the terms set forth in this policy.

1. Product Availability

  • Stock Availability: All products listed on our website are subject to availability. While we strive to maintain accurate stock levels, there may be occasions when an item is out of stock or unavailable. If an item you order is unavailable, we will notify you as soon as possible and offer alternatives, such as a backorder or a full refund.
  • Product Descriptions: We make every effort to accurately describe and depict our products on the website. However, the actual product may differ slightly in appearance due to factors such as lighting, screen resolution, or variations in product batches. We encourage you to review product details carefully before making a purchase.

2. Pricing

  • Pricing Accuracy: All prices displayed on our website are in U.S. dollars and reflect the current retail price at the time of listing. Prices are subject to change without notice. We reserve the right to correct any pricing errors or omissions on the site.
  • Sales Tax: Sales tax will be applied to orders based on the applicable local tax rate for the shipping address provided. The exact sales tax amount will be calculated during checkout.
  • Discounts and Promotions: Periodically, we may offer promotional discounts, coupons, or sales events. These offers may be subject to certain terms and conditions, such as minimum purchase amounts or product exclusions. Discounts are only valid for the duration specified in the promotion.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment options as may be available at checkout

All payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment has been successfully completed.

4. Order Processing

  • Order Confirmation: After you place an order, you will receive an email confirmation detailing your order information, including the products purchased, order number, and estimated delivery date. Please review the details carefully and contact us immediately if there are any discrepancies.
  • Order Cancellations: Orders can be canceled within 24 hours of purchase if they have not yet been processed or shipped. After this period, cancellations may not be possible, but you can still initiate a return or exchange once the item has been received.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard, expedited, and express delivery services. Shipping rates will be calculated based on the size, weight, and destination of your order.
  • Shipping Time: Shipping times vary depending on the delivery method chosen and the location of your order. Delivery times are estimates and may be subject to delays due to weather, shipping carrier issues, or other factors beyond our control.
  • International Shipping: Currently, we only offer shipping within the United States. For international orders, please contact us directly at info@calymavel.com for further information.

6. Returns, Exchanges, and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange products, including eligibility requirements, the return process, and refund timelines.

7. Customer Responsibility

By purchasing from CALYMAVEL, you agree to:

  • Provide accurate shipping and billing information.
  • Ensure the safe receipt of the products upon delivery.
  • Review all product details, including sizing and specifications, before completing your purchase.

8. Account Creation and Security

  • Account Creation: While you can place an order as a guest, creating an account with CALYMAVEL offers you the convenience of saving your shipping details, tracking your orders, and receiving exclusive promotions.
  • Account Security: You are responsible for maintaining the confidentiality of your account and login details. Please notify us immediately if you believe your account has been compromised.

9. Limitations of Liability

CALYMAVEL is not responsible for any indirect, incidental, or consequential damages that may result from the use of our products or website. Our liability is limited to the total value of the products purchased and is governed by applicable laws.

10. Changes to This Sales Policy

We reserve the right to modify or update this Sales Policy at any time. When we make changes, the Effective Date at the top of this page will be updated, and any changes will apply to purchases made after that date. Please review this policy periodically for any updates.

If you have any questions about our Sales Policy, please don’t hesitate to contact us at:

  • Email: info@calymavel.com
  • Phone: (252) 745-3221
  • Address: 932 Sadler Farm Rd, Merritt, North Carolina, United States

Thank you for shopping with CALYMAVEL! We value your business and are committed to providing excellent products and customer service.